Sid Bansal, REALTOR® ("I", "me", "my") respects your privacy and is committed to protecting your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
1. Information I Collect
When you visit this website or submit a contact form, I may collect the following:
- Contact information — your name, phone number, and email address
- Inquiry details — your interest in buying, selling, valuation, or commercial services
- Technical data — browser type, device, pages visited, and approximate location (city level only), collected in aggregate and anonymized
- Communication records — messages you send through this site's contact forms
2. How I Use Your Information
- To respond to your real estate inquiry promptly
- To provide the home valuation, property search, or consultation you requested
- To send relevant Calgary market updates (only with your explicit opt-in)
- To improve this website's content, layout, and performance
- To understand which pages and services visitors find most useful
I do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes.
3. Cookies & Site Technology
This website uses standard web technologies — including cookies, pixels, and scripts — to operate correctly, measure traffic, and improve the user experience. These tools collect data in aggregate and do not identify you personally unless you submit a form.
The types of cookies used on this site:
- Essential cookies — required for the site to function (cannot be declined)
- Performance cookies — anonymized data about how visitors navigate the site (can be declined)
- Marketing cookies — used to understand the effectiveness of outreach efforts (can be declined)
- Preference cookies — remembers your cookie consent choice
You can manage your cookie preferences using the banner on this site, or through your browser settings. Most browsers allow you to block or delete cookies under Settings → Privacy.
4. Form Submissions & Data Handling
When you submit a contact form on this site, your information is transmitted securely over HTTPS and routed to my client management system for follow-up. All data in transit is encrypted.
I maintain appropriate technical safeguards to prevent unauthorized access to your information.
5. Live Chat
This site may offer a live chat feature to help answer your real estate questions in real time. Any conversation through this feature is handled in accordance with this privacy policy. Chat transcripts may be retained for service quality purposes.
6. Data Retention
Inquiry and contact data is retained for up to 2 years from the date of submission, or until you request deletion — whichever comes first. Anonymized analytics data may be retained longer in aggregate form only.
7. Your Rights Under Canadian Law
Under PIPEDA and PIPA, you have the right to:
- Request access to the personal information I hold about you
- Request correction of any inaccurate information
- Withdraw consent and request deletion of your personal data
- Know how your information is being used
- File a complaint with the Office of the Privacy Commissioner of Canada
8. Children's Privacy
This website is intended for adults. I do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through this site, please contact me immediately.
9. Links to Other Websites
This site may contain links to external websites (MLS listings, social media profiles, etc.). I am not responsible for the privacy practices of those sites and encourage you to review their own policies.
10. Updates to This Policy
I may update this policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of this site after changes are posted constitutes your acceptance of the updated policy.
11. Contact
For any privacy-related questions, requests, or concerns:
- Email: [email protected]
- Phone: 403-210-0001
- Office: Sid Bansal, REALTOR® | eXp Realty | Calgary, Alberta, Canada
I will respond to all privacy requests within 30 days as required under Canadian law.